Frequently Asked Questions
What products do you offer?
We specialize in providing luxurious lace fabrics, embroidered fabrics, corded lace, as well as a wide selection of elegant fabrics and textiles suitable for wedding dresses, evening gowns, haute couture designs, and various fashion design projects.
Where are your products manufactured?
Our fabrics are carefully selected from trusted manufacturers in Turkey, renowned globally for the quality, precision, and high craftsmanship of their fabrics.
Do you ship internationally?
Yes, we offer shipping services to various countries in the Middle East and many other countries worldwide.
How long does shipping and delivery take?
Delivery times vary depending on the country and the shipping method chosen during checkout. The estimated delivery time will be displayed during the purchase process.
Can I order large quantities or purchase wholesale?
Yes, we welcome wholesale and bulk orders from boutiques, fashion designers, manufacturers, and fabric merchants. Please contact us for wholesale prices and availability.
Are the product colors exactly as shown in the pictures?
We strive to display product colors as accurately as possible. However, slight variations in color may occur due to different screen settings and lighting conditions during photography or viewing.
Can I return my order?
Please refer to our Returns and Refunds Policy for details regarding returns, exchanges, and eligibility criteria.
How can I contact your team?
You can contact us through our Contact Us page, via email, or WhatsApp. Our team is always happy to assist you and answer your inquiries.
Do you continuously add new products?
Yes, we continuously update our collections and add new products, as well as the latest lace and fabric designs.
Is my payment information secure?
Absolutely. All payments are processed through secure and encrypted payment gateways, which helps protect your payment information and personal data.
